Transforming complexity into Clarity
Lakshmesh Prabhu
UX Design Leader | Specializing in Design Strategy, User-Centric Culture & Product Excellence
Transforming complexity into Clarity
Lakshmesh Prabhu
UX Design Leader | Specializing in Design Strategy, User-Centric Culture & Product Excellence
Few of my latest works
Case studies on medium
Case studies on medium
Few of my latest works
Case studies on medium
Design Leader with 20+ years of experience transforming UX into a strategic business imperative at Walmart , Amazon and Sapient Nitro. Proven track record of leading high-performing teams, driving innovation, and delivering measurable business impact at a global scale.
Walmart India
Senior Manager UX Design II
2020 - 2025
Amazon India - Seattle
Senior ux designer
2014 - 2019
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Publicis Sapient, India - Onsite
Senior Information Architect
2010 - 2014
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Adobe - India
Quality Engineer
2005 - 2007
I have also been part of Aol and BookmyShow on specific projects.
Leading a team of 10 designers for Walmart Global supply chain operations including Store Fulfilment (GIF), Site Resilience and Engineering (SRE), Items & Catalog, Transportation and G-scope.
I was a Senior UX Designer specializing in creating a superior shopping and seller experience across Amazon's retail platform. I had the opportunity to lead key projects that transformed the seller and customer experience, including Amazon Home Services, Seller Flex, Amazon India Lending Program, and the Seller Rewards Program.
During my tenure with Sapient, I lead the UX strategy and execution across multiple clients, including JCPenny, Black & Decor, Manipal and many others.
I lead the design execution for BookMyShow Events platform, Designing a 360-Degree Stadium Ticketing Experience.
Was part of Web Premium CS3 shipping team for Adobe
Walmart India
Senior Manager UX Design II
2020 - 2025
Amazon India - Seattle
Senior ux designer
2014 - 2019
Publicis Sapient, India - Onsite
Senior Information Architect
2010 - 2014
Adobe - India
Quality Engineer
2005 - 2007
I have also been part of Aol and BookmyShow on shorter engagements
Leading a team of 10 designers for Walmart Global supply chain operations including Store Fulfilment (GIF), Site Resilience and Engineering (SRE), Items & Catalog, Transportation and G-scope.
I was a Senior UX Designer specializing in creating a superior shopping and seller experience across Amazon's retail platform. I had the opportunity to lead key projects that transformed the seller and customer experience, including Amazon Home Services, Seller Flex, Amazon India Lending Program, and the Seller Rewards Program.
During my tenure with Sapient, I lead the UX strategy and execution across multiple clients, including JCPenny, Black & Decor, Manipal and many others.
I lead the design execution for BookMyShow Events platform, Designing a 360-Degree Stadium Ticketing Experience.
Was part of Web Premium CS3 shipping team for Adobe
Masters in Arts
Bangalore university
2002 - 2006
Certified Usability Analyst (CUA)
HFI
2014
Best university award
Manipal.edu
Red dot Design submission
Walmart - gif
Multiple patents filed
In process
Strategic Vision & Execution
Championed a hybrid UX team structure, successfully securing funding and buy-in from leadership to adapt to a modern work environment.
Shifted the perception of UX from "pixel movers" to strategic partners by demonstrating value through action, formalizing design processes, and focusing on solving user and business problems.
Managed immense workloads (8-9 medium to large modules per quarter with a two-person team) by implementing lean UX processes, rapid prototyping, and effective delegation.
Proactively sought to protect intellectual property by working to refine user experiences to a patentable state, such as for the dispense module.
Strongly advocated for team well-being and resources, consistently flagging potential burnout to leadership and developing data-backed cases for more UX personnel, which led to securing additional designers and interns.
Strengthened cross-functional collaboration by mandating a data-driven design approach for every project, aligning design decisions with user insights and business goals.
Strategic Vision & Execution
Championed a hybrid UX team structure, successfully securing funding and buy-in from leadership to adapt to a modern work environment.
Shifted the perception of UX from "pixel movers" to strategic partners by demonstrating value through action, formalizing design processes, and focusing on solving user and business problems.
Managed immense workloads (8-9 medium to large modules per quarter with a two-person team) by implementing lean UX processes, rapid prototyping, and effective delegation.
Proactively sought to protect intellectual property by working to refine user experiences to a patentable state, such as for the dispense module.
Strongly advocated for team well-being and resources, consistently flagging potential burnout to leadership and developing data-backed cases for more UX personnel, which led to securing additional designers and interns.
Strengthened cross-functional collaboration by mandating a data-driven design approach for every project, aligning design decisions with user insights and business goals.
Team & Culture Leadership
Proactively monitored team morale and workload, consistently flagging potential burnout and advocating for team well-being.
Established a comprehensive, end-to-end onboarding experience for new hires, ensuring a smooth and engaging transition for all new team members.
Created and managed a design intern program, partnering with colleges and internal teams to cultivate emerging talent and build a strong talent pipeline.
Successfully managed contractor relationships, ensuring seamless integration and high-quality output while maintaining team cohesion.
Increased overall team productivity by implementing new processes and providing strategic guidance.
Team & Culture Leadership
Proactively monitored team morale and workload, consistently flagging potential burnout and advocating for team well-being.
Established a comprehensive, end-to-end onboarding experience for new hires, ensuring a smooth and engaging transition for all new team members.
Created and managed a design intern program, partnering with colleges and internal teams to cultivate emerging talent and build a strong talent pipeline.
Successfully managed contractor relationships, ensuring seamless integration and high-quality output while maintaining team cohesion.
Increased overall team productivity by implementing new processes and providing strategic guidance.
Talent Development & Retention
Achieved an 80% team retention rate, demonstrating a strong ability to build a supportive and rewarding work environment.
Mentored over 12 designers across multiple locations, fostering their professional growth and development.
Promoted 4 team members, recognizing and rewarding high performance and leadership potential.
Created and managed improvement plans, providing clear, actionable feedback and support to help them succeed.
Provided ongoing mentorship and career guidance to the entire team, helping designers define and achieve their long-term professional goals.
Talent Development & Retention
Achieved an 80% team retention rate, demonstrating a strong ability to build a supportive and rewarding work environment.
Mentored over 12 designers across multiple locations, fostering their professional growth and development.
Promoted 4 team members, recognizing and rewarding high performance and leadership potential.
Created and managed improvement plans, providing clear, actionable feedback and support to help them succeed.
Provided ongoing mentorship and career guidance to the entire team, helping designers define and achieve their long-term professional goals.
Collaboration & Innovation
Implemented collaborative design whiteboarding, specifically for remote teams, to enhance communication and co-creation.
Research Operations: Built a user research practice from the ground up, conducting 50+ studies annually
Introduced and facilitated monthly "DTox" sessions to foster creativity, collaboration, and team bonding.
Encouraged and supported team participation in internal product hackathons, leading to three project wins and showcasing the team's innovative capabilities.
Established weekly "show and tell" sessions to promote knowledge sharing, feedback, and cross-pollination of ideas.
Strengthened cross-functional collaboration by mandating a data-driven design approach for every project, ensuring design decisions were grounded in user insights and business goals.
Collaboration & Innovation
Implemented collaborative design whiteboarding, specifically for remote teams, to enhance communication and co-creation.
Research Operations: Built a user research practice from the ground up, conducting 50+ studies annually
Introduced and facilitated monthly "DTox" sessions to foster creativity, collaboration, and team bonding.
Encouraged and supported team participation in internal product hackathons, leading to three project wins and showcasing the team's innovative capabilities.
Established weekly "show and tell" sessions to promote knowledge sharing, feedback, and cross-pollination of ideas.
Strengthened cross-functional collaboration by mandating a data-driven design approach for every project, ensuring design decisions were grounded in user insights and business goals.
Design Leader with 20+ years of experience transforming UX into a strategic business imperative at Walmart , Amazon and Sapient Nitro. Proven track record of leading high-performing teams, driving innovation, and delivering measurable business impact at a global scale.